OVERVIEW:  

To perform all job functions in a professional manner consistent with the policies and procedures of Fort Lauderdale Eye Institute.  Primarily responsible for medically assisting the doctor and accurately documenting the patient examination in their chart.  Must be willing to travel between the two offices.  Ability to work under pressure and remain calm in highly stressful daily situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Assist the physician throughout the clinic, retrieving patient data, transcribe the impression and plan, enter test interpretations, enter new data, listen to and summarize the conversations between the patient and physician, e-prescribe RXs, order appropriate testing for patient, print out any patient education material per the physician’s request, print out glasses Rx, mark encounter forms as instructed, perform patient education and assist with some procedures
• Maintain a smooth patient flow to and with the physician
• Finish closing or signing doctor out of patient’s exams as needed by doctor’s orders and/or instructions
• Assist with phone messages from Tech Triage phone when available or assigned
• Load patients in exam rooms after they have been worked up by the Technician and ready or are waiting to see the physician after dilation
• Seek advice from Technicians as needed, never perform beyond capabilities
• Escort patients from the exam or testing area to the check-out in the front when necessary
• Engage and interact with all patients in a friendly, respectful and professional manner at all times
• Medically assist the doctor through the patient examination
• Scribe and document for the physician in patient’s EHR in NextGen
• Enter patient information into NextGen system for accurate record keeping
• Prepare examination rooms to provide all needed medications, forms, consents and educational brochures and material
• Coordinate special testing needs with Technicians and/or surgical needs with the Surgical Coordinators or their Assistants
• Create a sterile environment using sterile techniques for in office procedures
• Accurately perform and document the following tests: OPTOS, OCT, OPD III-corneal topo along with Visual Fields
• Knowledge of Ophthalmic terminology and equipment
• Assist Doctor with patient calls, pharmacy calls, and return all patient phones and tasks assigned daily by end of day
• Communicate all physician instructions to patients and/or other doctor’s offices as directed, fax reports, letters, post op visits to referring providers
• Must have the ability to travel to both office locations and work with any doctor as assigned
• NextGen electronic health records experience preferred and must have good typing computer skills
• Provide assistance to co-workers as needed
• And all other duties and responsibilities assigned by supervisors, managers, administrator or physicians.

SUPERVISORY RESPONSIBILITIES:

• There are no supervisory responsibilities for this position.

COMPETENCIES – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Intellectual

• Demonstrates attention to detail.
• Assesses own strengths and weaknesses.
• Pursues training and development opportunities.
• Strives to continuously build knowledge and skills.
• Shares expertise with others.

Interpersonal

• Responds promptly to patient needs.
• Responds to requests for service and assistance.
• Meets commitments.
• Maintains confidentiality.
• Remains open to others’ ideas and tries new things.
• Speaks clearly and persuasively in positive or negative situations.
• Listens and gets clarification.
• Responds well to questions.
• Contributes to building a positive team spirit.
• Writes clearly and informatively.
• Edits work for spelling and grammar.
• Able to read and interpret written information.

Leadership

• Accepts feedback from others.
• Displays passion and optimism.
• Demonstrates accuracy and thoroughness.
• Displays passion and optimism.

Organization

• Treats people with respect.
• Keeps commitments.
• Works with integrity and ethically.
• Must maintain practice and patient confidentiality at all times
• Follows policies and procedures.

Self Management

• Adapts to changes in the work environment.
• Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time.
• Follows instructions, responds to management direction.
• Takes responsibility for own actions.
• Seeks increased responsibilities.
• Asks for and offers help when needed.
• Uses time efficiently.
• Reacts well under pressure.
• Observes safety and security procedures.
• Reports potentially unsafe conditions.
• Uses equipment and materials properly.

Additional Knowledge, Skills and Abilities Required

• Knowledge of ocular diseases and systemic diseases affecting the eye.
• Knowledge of ultrasound, visual field, and other machines used for testing.
• Knowledge of basic eye care and hygienic methods and practices involving the treatment of the eye.
• Strong organizational and interpersonal skills including the ability to manager interactions with difficult people.
• Knowledge of medical terminology. 

Language, Math and Reasoning  

• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals.  Ability to write reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.
• Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

EDUCATION, EXPERIENCE, and TRAINING: 

• High School diploma or GED, Medical Assistant designation and or Medical Scribe six months to one-year related experience and/or training; or equivalent combination of education and experience.  Team oriented and self-motivated with outstanding interpersonal and communication skills.

CERTIFICATES, LICENSES, REGISTRATIONS: 

• Certification in Medical and/or Ophthalmology Scribing preferred but not required 

COMPUTER SKILLS:

• Excellent computer skills in a Microsoft Windows environment.
• Word processing software.
• Spreadsheet software
• NextGen – Electronic Medical Records and Practice Management Software

PHYSICAL DEMANDS – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and /or move up to 10 pounds. 
• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, and reach with hands or arms.
• While performing the duties of this job, the employee is occasionally required to stoop, kneel, crouch, or crawl.

VISION REQUIREMENTS:

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.  The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.